In addition to the chat/email support included in the subscription, all CryptoBooks users can also take advantage of video call support.
This paid service allows customers to speak directly with one of our experts to receive assistance with the software usage or to get clarifications on tax-related matters. Users can choose to buy a single call or a package (significant savings).
How to purchase a call/package
Read this short guide to learn how to purchase a support call or a discounted call package directly from your CryptoBooks account.
login into CryptoBooks and click on the Get video call support button from the menu on the left side
in the new screen click on the Explore video call options button
you will be taken to your videocall support section, where you can click on the Discover options button
in the new modal, select the desired option then click on the Add (x) of premium assistance
complete checkout by typing both payment and billing details as shown in the image below, then click on Pay € xxx,oo
done! you have just bought you call/package ready to be used